Challenge

Following a change in ownership, the football club was looking to set up new reward foundations to support their future direction and objectives. These were important aspects of context at the time:

• No structured reward framework in place
• New owners wanted to drive a performance culture
• Different departments had been attempting reward initiatives in isolation
• Lack of universal framework for understanding roles and career progression across diverse functions
• Need for a consistent approach to reward that could be understood across all business areas

Solution

Our reward team implemented foundational reward structures with future scalability. This included:

• Building reward principles and a pay philosophy that reflected how pay and reward decisions should be made throughout the club
• Delivered salary and benefits benchmarking using a cross-sector approach
• Created comprehensive job architecture with clearly defined levels
• Facilitated calibration sessions with business leaders to accurately place roles within the framework
• Developed pay guidelines to support immediate review processes
• Created a bespoke, detailed roadmap for continued reward development over the following two years

Outcome

The football club now has solid reward foundations and a clear outlook to develop its approach over the next few years. The universal framework enables consistent decision-making across all departments, replacing the previous siloed approach.