Research consistently shows that certain groups, particularly women and ethnic minorities, are less likely to negotiate their salaries or ask questions about pay. This reluctance can stem from various factors, including cultural backgrounds, past experiences, or concerns about being perceived negatively.
When leaders actively encourage open dialogue about pay, supported by transparent and equitable structures and processes, they help break down these barriers and create a more level playing field for all employees.
Why Pay Conversations Matter for DEI
While leaders may feel uncomfortable discussing pay, these conversations are essential for creating a more equitable workplace where all employees feel valued and understood.
Transparency is also a powerful tool for tackling pay gaps. When we are open about our pay practices and decision-making processes, it becomes easier to identify and address any disparities that might exist across different demographic groups. Not only that, but it can also give individuals more confidence in raising questions, challenges and justified requests.

Training Managers for Inclusive Conversations
One of the biggest challenges is that many managers feel ill-equipped to have these pay conversations. They might worry about saying the wrong thing or be uncertain about how to effectively explain pay decisions.
This is where thorough training becomes crucial.
Managers need to understand not just the technical aspects of pay—such as salary ranges and progression criteria—but also how to communicate this information in an inclusive way. This means being aware of potential biases, understanding different cultural perspectives on discussing money, and creating an environment where all team members feel heard.
Making Pay Information Accessible
To support your pay conversations; it’s also important to make sure pay-related information is accessible to everyone. This means considering different learning styles and potential barriers to understanding.
For instance, some employees might benefit from visual representations of pay structures, while others might prefer detailed written explanations.
Leaders should also ensure that pay-related communications are available in multiple formats and languages where necessary. This might include creating video guides, written documentation, and interactive tools that help employees understand their pay and progression opportunities.
Building Long-term Success
Creating an inclusive environment isn’t a one-time initiative—it requires ongoing commitment and regular evaluation. Leaders should regularly seek feedback from employees about how comfortable they feel discussing pay and what additional support they might need.
More importantly, we need to demonstrate our commitment to transparency and DEI through our actions. This means being consistent in our approach to pay discussions, addressing concerns promptly, and being willing to make changes when current practices aren’t serving all employees effectively.
By making pay conversations more inclusive and accessible, we can create an equitable workplace where employees trust the organisation and understand their opportunities for growth. This not only supports DEI objectives but also helps build the trust and engagement that drive long-term organisational success.
Remember, the goal isn’t just to have more conversations about pay—it’s to ensure these conversations are meaningful and accessible to everyone in your organisation, regardless of their background or position.